ST. JOSEPH’S PRIVACY POLICY

This Privacy Policy is incorporated into St. Joseph’s Terms of Use . 

All terms used herein will have the same meaning as provided in the St. Joseph’s Terms of Use.  

 

St. Joseph’s REHABILITATION CETNER, INC. (“St. Joseph’s”, “we”, “us” or “our”) respects your privacy. This Privacy Policy describes what information we collect from or about you and how it is used in connection with your access and use of our website located at www.stjosephtreatment.org, any services or products provided through the website (“Services”) and any other related website, webpage, mobile application, social media, patient portal or other Internet, mobile or wireless offering no matter how accessed (all collectively “Website”) that provide a link to this Privacy Policy or St. Joseph’s Terms of Uses, as well as what options you may have concerning your information. 


PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE ACCESSING OR USING ST. JOSEPH’S WEBSITE. 

 

BY ACCESSING OR USING THE WEBSITE, YOU ARE CONSENTING AND AGREEING TO THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY AND TO BE BOUND BY ITS TERMS.  


If you do not agree with this Privacy Policy or the Terms of Uses, please do not access or use the Website.


St. Joseph’s maintains a separate Notice of Privacy Practices that provides further information about how medical information about you may be used, disclosed and how you can get access to that information. You can read the Notice of Privacy Practices by clicking  here.

1.  PERSONAL INFORMATION COLLECTED BY ST. JOSEPH’S

a.  Types of Information: 


St. Joseph’s may collect your personal information in connection with your access to, use of, or submissions to the Website or related Services.  For example, we may collect personal information about you, such as: 


  • Your name, postal mailing address, email address, telephone number, and/or date of birth;


  • Your account information, including information that you have provided to us when you establish a “User Account” such as a unique account password that you create, or your account preferences;


  • The name, contact information and nature of your relationship with anyone you have authorized to access and use personal information on your behalf to enable you to receive services from us; 


  • Your history of transactions with St. Joseph’s, such as your enrollment with the Website, your appointments scheduled through the Website, fees paid by or owed by you to St. Joseph’s or your health insurance provider;


  • Your interactions with the Website, such as your history of uploads or downloads of health or medical records or other information, your preferred language for communicating, referring or other medical providers and pharmacies that you use, or other information that we need to provide you with access to Website or provide you with the Services that you have selected to receive;


  • Biometric information that you choose to share with us, such as your present physical conditions;  


  • Information that you share as a result of your public participation the Website and related Services;


  • Your Website access preferences, such as the device(s) that you have used to access the Website, your User Account information, or your permissions and preferences;


  • Information about your geolocation, such as may be needed when you sign in and use certain features and functions which require your location;


  • Your IP address and information about your browsing, search history and navigation on, to and from the Website.

  

We may also obtain additional information about you that may or may not be directly linkable to you. Examples may include, but are not limited to aggregate information, analytics information using cookie IDs, advertising segment information, advertising IDs/cookies, and device information.


  1. Sources of Information: 


St. Joseph’s collects information about you from a variety of sources, including:


  • Directly from you, for example, when you create or access your User account; subscribe for or receive services in connection with the Website; when you use the “Make an Appointment” function on the Patient Portal; communicate with us by email, phone or SMS text, such as in connection with your enrollment or experiences with the Website, to make an appointment or to receive or discuss Services; when you complete webforms or when you register to attend seminars; when you participate in surveys, reviews, sweepstakes or contests that may be available by St. Joseph’s or its partners or affiliates from time to time; or when you submit content for publication on the as for blogs, social media pages,  community events, etc.;


  • Indirectly from you, for example, by observing your actions on the Website, from the individuals or entities that you have authorized to communicate with us concerning your Services by St. Joseph’s, or through information we collect while providing related services, communications, sweepstakes, or other promotions; 


  • Directly and indirectly from your activity on the Website, for example, through Website usage details that are collected automatically, through your inquiries or submissions, or when you use the Website; 


  • From third parties, for example, from individuals, such as your spouse, significant other or other individuals that you have identified and authorized to share your reproductive experience with St. Joseph’s; healthcare providers that you authorize to provide medical records or other health information about you to us; or third parties that assist St. Joseph’s in providing customer service or maintaining the Website.


  1. HOW WE USE THE INFORMATION WE COLLECT


St. Joseph’s may use personal information for a variety of St. Joseph’s ’s business purposes and to the extent and manner permitted by law, such as:


  • To fulfill or meet the reason for which the information is provided. For example, to facilitate your access and use of the Website or Services, like when you use the “Make An Appointment” function; to assist you to interact with and communicate with the Website,  St. Joseph’s or other medical care that you have designated; to respond to your questions or communications regarding St. Joseph’s, the Website and your St. Joseph’s User Account (including any changes or corrections that you may request); and to otherwise process customer service functions;


  • To provide you with communications regarding any changes to St. Joseph’s policies or account management procedures, notices, or terms of services; information on new services, or updates; promotions and special offers regarding St. Joseph’s, the Website, seminars, programs, services;


  • To respond to your specific requests or to contact you concerning services offered by St. Joseph’s which may be of interest to you; 


  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections;


  • To publish content on the Website, under some circumstances, such as when St. Joseph’s  publishes testimonial comments or enables public participation forum by users on portions of the Website;


  • To personalize your experience and to deliver content and service offerings relevant to your interests or via email or text message (with your consent, where required by law);


  • To help maintain the safety, security, and integrity of the Website, its databases and other technology assets, and business on behalf of St. Joseph’s and its users;


  • To investigate or prevent a violation of any individual’s contractual or other relationship with St. Joseph’s, or where St. Joseph’s has a good-faith belief that access, preservation or disclosure of such information is reasonably necessary and permitted by law in order to protect the rights, property or safety of St. Joseph’s, its users, service providers, or the public, or to prevent or respond to any illegal, fraudulent or harmful activity;


  • For testing, research, analysis, and product development, including to develop and improve the Website, Services, or other products and services, and your experience with St. Joseph’s;


  • For marketing St. Joseph’s Services and Products, including providing you (via alerts, banner ads, postal mail, event registration, SMS text, email and other notices) with information about offers, programs, products and services that St. Joseph’s  believes may be of interest to you. You may opt-out of receiving some or all of these communications by following the directions below;


  • At the request of law enforcement or governmental agencies or in response to subpoenas, court orders or other legal process, or to establish, protect or exercise St. Joseph’s legal or other rights, to defend against a legal claim or as otherwise allowed by law or regulation;


  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Us about Our Users is among the assets transferred.


  1. HOW WE SHARE INFORMATION


St. Joseph’s  does not sell  your personal information.


St. Joseph’s does not share your personal information, personal health information or sensitive information to any unaffiliated third parties for their business purposes, except as permitted by law, as described in this Privacy Policy or otherwise with your consent. 


St. Joseph’s  may share information about you to third parties that assist St. Joseph’s with its business purposes, such as with agents, contractors, service providers or affiliates of St. Joseph’s, who help us to operate the Website, provide the Services, assist with marketing, conduct business on our behalf, or help us complete a service you requested, such as processing your credit card payment or enabling your access to and use of the Website  and related Services that you selected. When we share information for a business purpose, we do so only to the extent required for our business purpose and only as permitted by relevant law. Before sharing information, we require that the party receiving the information agree that their access and us of the information will be limited to the purpose for which we provided, and/or as set forth under a Business Associate Agreement as required by HIPAA.  We may also share personal information with third parties if you have directed and authorized us to do so through the Website. 

 

St. Joseph’s  may share personal information when required to do so by federal or state enforcement officials, when state or federal law requires us to do so (such as to comply with an inquiry from law enforcement officials), when ordered by a court or by other compulsory legal process, or when we believe, in good faith, it is necessary for us to comply with our legal obligations or to investigate or prevent suspected illegal activities or fraud.


  1. COOKIES, IP ADDRESSES AND OTHER TECHNOLOGY


  1. Cookies


“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive or on your mobile device. By placing a “cookie,” St. Joseph’s and our third-party service providers can remember and distinguish you over time. We use “cookies” for a variety of functions, such as authentication, other types of security, user logins, to enable collection of analytics information, to market the Website and related Services, to optimize the Website, and to personalize and customize your experience with it. As one example, cookies enable us to remember information you gave to us, such as your account information or preferences, so that you don’t have to reenter it each time you visit. We may use both session cookies, which expire once you exit the St. Joseph’s Website and persistent cookies, which remain until you delete them. 


  1. IP Addresses


St. Joseph’s maintains internal logs for Internal Protocol (IP) addresses. An IP address is a number that is automatically assigned to your computer each time you access the Internet. Your IP address does not contain personally identifiable information. St. Joseph’s or its third-party service providers may collect IP addresses in order to conduct system administration, report aggregate information, conduct site analysis, and to detect improper use of the site.  We sometimes use IP addresses to identify the general location of your computer based on publicly available and third-party information.  We may use IP addresses to market to you through internet marketing, mail or call campaigns, or online targeted, interest-based advertising.


  1. Other Technical Information Collected Through the Website 


In addition to using browser cookies, St. Joseph’s also may use other technologies such as pixels, local shared objects (such as “Flash cookies”), and HTML5 local storage to collect information and remember your device. For example, when using the St. Joseph’s Website, some of the technical information we collect is the type of browser you use (such as Google Chrome, Internet Edge, Safari or Firefox), your Internet protocol (“IP”) address, the name of your ISP, the version of your operating system, the dimensions and resolution of your display, your referrer URL (which is the URL for the websites that you were viewing prior to visiting the Website ), how you were directed to the Website , which specific pages you access on the Website,   how long you view each page, the time and date you access our Website, etc. 


Some of this information is collected by third-party service providers who assist St. Joseph’s in the operation and maintenance of the Website. Before accessing the information, the third-party service providers agree that they will not use the information for any purpose other than for the reason for which they received access to it. 

  

The Website also uses various third-party services, such as and including Google Analytics. Google utilizes the data collected to track and examine the use of the Website, to prepare reports on its activities and share them with other Google services. Google may use the data collected on the Website to contextualize and personalize the ads of its own advertising.


  1. Your Options


Most popular Internet browser applications will allow you to configure the browser so as not to accept cookies. Please check your browser for information about how to set your individual cookie preferences. However, setting your browser to reject cookies may, in certain instances, prevent you from taking full advantage of the Website and its capabilities, or cause some features of the Website to function improperly, slowly, or not at all.


You may also have the ability to set your individual preferences with Google. If you would like additional information regarding the security and privacy practices of Google Analytics, and how you may manage privacy settings, please visit Google’s website to review the materials provided by Google. 


  1. EMAILS, SMS TEXTS AND OUR COMMUNICATIONS


St. Joseph’s may use email, SMS texts, or other forms of communication within the Website to communicate with you regarding a variety of topics, such as questions about St. Joseph’s, the Website, available Services, your medical information, and records, medical providers, appointments, etc.  We may also send promotions and general information regarding our services to you using email or SMS text. When providing us with your email or mobile phone number, such as when you register as a St. Joseph’s patient or establish a User Account, you consent to receive emails and SMS texts regarding St. Joseph’s, Services, our relationship with you, as well as promotional information concerning St. Joseph’s, its services and medical developments that may be of interest to you.  You may opt out of receiving future promotions by clicking on the link provided in the email for that purpose or texting “Stop” in response to the text at issue or by clicking “unsubscribe” on the bottom of the promotional email. For more information about your options concerning texts and emails, see Section 11 below. 


While we make reasonable efforts to protect the personal information that you share with us, it is important to note that email and SMS text messages are unsecured. Please consider the information you choose to send to us and the method which you use to send it. Should you choose to send your information via email or SMS text, you do so at your own risk. We recommend that if your communication is sensitive or contains personal information, you may want to send it another way.


If you choose to correspond to us via email or text, we reserve the right (but not the obligation) to retain the content of your messages as well as your email address, phone number or other personal information, and our responses.


  1. PATIENT PORTAL


You may have an opportunity to register for and use the Patient Portal, an interactive website that permits Patients and other individuals that the Patent authorizes to manage and interact with St. Joseph’s. The Patient Portal is provided by myHealthPoint™ a Netsmart Technologies, Inc. solution. In order to access and use the functions offered by the Patient Portal, you will be required to provide additional personal information and health information which may be stored or accessed through the Patient Portal.  In addition to this Privacy Policy, Your access and use of the Patient Portal will be governed by the myHealthPoint™ Portal Terms of Use, available at https://www.ntst.com/Terms-of-Use  and Privacy Policy, available at https://www.ntst.com/Privacy-Policy/. We encourage You to read myHealthPoint’s Terms of Use and Privacy Policy before you access and Use the Patient Portal and periodically thereafter as the terms may change. 

myHealthPoint™ and Netsmart Technologies are independent, third-party service providers. St. Joseph’s is not liable and will not be responsible for any damages, of any description, that you may claim to sustained as a result any alleged act, error or omission by myHealthPoint™ and Netsmart Technologies in connection with or as a result of your access to and use of the Patient Portal, including but not limited any loss of or unauthorized access or use of your protected health information, personally identifiable information and/or other sensitive information.


  1. PERSONAL INFORMATION PROVIDED AS PART OF USER CONTENT


On occasion and under certain circumstances, St. Joseph’s may, in its sole discretion, offer users the opportunity to submit content to the Website, such as questions and endorsements regarding the Website, general discussions about healthcare, well-being and other communications with the St. Joseph’s community.  You should consider what information you choose to share in the content that you submit. If you include personal, health or sensitive information in the content that you provide to St. Joseph’s for public posting, such information may be made available to anyone using the Website and your contact information may be included with any content that you post. St. Joseph’s does not edit or otherwise remove such information from user content before it is posted on the Website. If you do not wish to have your information made available in this manner, you must remove any such information from the content before posting. St. Joseph’s is not liable for any damages caused or incurred due to information that you have made available in the foregoing manner.


  1. LINKS TO OTHER PLATFORMS


The Website may contain links to non-St. Joseph’s platforms. Links to other platforms are provided to you for information and convenience only and do not constitute an endorsement or recommendation by St. Joseph’s. We are not responsible for, and this Privacy Policy does not apply to, the privacy practices of those platforms or of any companies that we do not own or control. We make no representations or warranties regarding the correctness, accuracy, performance, security, privacy or quality of any content, software, service, or application found at any linked site. We encourage you to seek out and read the privacy policy and Terms of Service of each platform that you visit.


  1. ONLINE PAYMENT


The Website may offer you the opportunity to use “Make a Payment” or other functions to remit fees or other amounts that you owe to St. Joseph’s. 


  1. SECURITY 


To help prevent unauthorized access, maintain data accuracy, and secure the correct use of information, St. Joseph’s has put in place reasonable physical, electronic, and managerial procedures to safeguard and secure the information collected online. However, no security measures are perfect or impenetrable, and St. Joseph’s cannot guarantee that the information submitted to, maintained on or transmitted from its systems will always be secure. St. Joseph’s is not responsible for the circumvention of any privacy settings or security measures contained on the Website by any users or third parties.


Remember that you are the first and best defense against unauthorized access 

to your information.


Please do not share your St. Joseph’s account information or password or other personal information with others and take the necessary steps to assess whether your personal information is being transmitted to its intended recipient in a reasonably secure manner. 


  1. YOUR CHOICES ABOUT YOUR PERSONAL INFORMATION


  1. Inquiries concerning the collection and deletion of your personal information. 


We understand that you may have certain questions about St. Joseph’s ’s access and use of information that we have collected. Under some circumstances, you may be able to opt out of our continued collection or use of your personal information, and/or seek access to or deletion of personal information that we have collected about you in the past.

 

There are circumstances when St. Joseph’s will not be able to comply with such requests. For example, we may deny a request if we determine, in good faith, that we should not comply because: to do so would violate or conflict with St. Joseph’s legal obligations, including, but not limited to, legal obligations as to the preservation and non-disclosure of financial, medical or personal health information; the information is the privileged, proprietary or confidential information of St. Joseph’s or someone other than the person making the request; the identity or authority of the person making the request cannot be confirmed; compliance with the request would compromise the privacy or legal rights of others; the burden or expense of responding would be disproportionate to the requesting individual’s privacy risk; the information is commercially necessary for us to complete transactions or provide services or products that the user requested; or to do so would impede St. Joseph’s detection, correction or prevention of any security incident, intentional or non-intentional interference with the Website , products or services.


Additionally, under some circumstances, even if you opt out, non-personal information regarding your activities on the Website and/or information from third-party platforms for non-interest-based advertising purposes may be collected and used to determine the effectiveness of the advertisements.

 

If you have any questions or concerns about St. Joseph’s collection or use of your personal information, wish to opt out of further collection of your personal information or request deletion of personal information currently in our possession, please email us at feedback@stjoestreatment.org, or call 518-891-3950.


b.  Opt out of specific phone, email, text, or marketing offers. 


In accordance with your prior experience with St. Joseph’s, including, in some cases, the permission you have given us, St. Joseph’s may use a variety of means, such as telephone, email, or text, to communicate with you regarding St. Joseph’s ’s marketing offers and/or the marketing offers of our partners or others that may be of interest to you. If you do not wish to receive telephone, mail, SMS text, or email marketing offers, you may request that we remove your name from our internal email, direct mail, or internal telemarketing lists. Please submit your opt-out request by email to us at feedback@stjoestreatment.org, or call 518-891-3950.


If you no longer wish to receive via email special offer information or other promotional messages from us, you may click the link at the bottom of any email you receive from us and follow the instructions. Your email address will be removed from our marketing list. However, St. Joseph’s may continue to communicate with you concerning your St. Joseph’s user account, the Website , treatment, products and services, delivery, billing, renewal and other matters.


  1.  CHILDREN’S ONLINE PRIVACY PROTECTION ACT OF 1998 


In accordance with the Children’s Online Privacy Protection Act of 1998, St. Joseph’s does not knowingly collect information regarding minors under the age of 16. If you believe that St. Joseph’s has obtained information about a minor under the age of 16 without the authority of the child’s parent or guardian, please notify us feedback@stjoestreatment.org, or call 518-891-3950 so that we can take appropriate action to terminate such account and delete associated information. 


  1.      GOVERNING LAW AND FORUM


Except where otherwise noted, this Privacy Policy and the use of the Website and any related Services or products shall be governed by and construed in accordance with the laws of the State of New York, United States of America except to the extent that New York law would result in the application of other law. The state and federal courts located in the State of New York County of Franklin shall be the sole and exclusive jurisdiction and venue to determine any dispute arising out of, concerning, or related to this Privacy Policy, the Website or the Services, and you irrevocably consent to the exercise of jurisdiction over you in those courts for these purposes. If any provision of this Privacy Policy shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from the other provisions and shall not affect the validity of the other provisions. 


  1.     HOW WE RESPOND TO “DO NOT TRACK” SIGNALS


St. Joseph’s may be required by the law of certain states to tell users whether it honors “Do Not Track” settings in your browser concerning targeted advertising. St. Joseph’s does not monitor, recognize, or honor any opt-out or “Do Not Track” mechanisms, including general web browser “Do Not Track” settings and/or signals. 


  1.      NOTICE TO CALIFORNIA RESIDENTS; OTHER NON-NEW YORK RESIDENTS


If you are a California resident, you may be aware that under certain circumstance not applicable to the Website or St. Joseph’s, you may have certain additional or different rights under California law. You may have also heard that certain other states have passed privacy laws which also do not apply to this Website or St. Joseph’s. Please do not use the Website if you do not agree to the terms of this Privacy Policy, including that is governed by  and will be interpreted under New York law. 


  1. VISITING THE WEBSITE FROM OUTSIDE THE UNITED STATES


If you are visiting the Website from outside of the United States, please be aware that your information may be transferred to, stored or processed in the United States. The data protection, privacy and other laws of the United States and other countries might not be as comprehensive as those in your country. By using any portion of the Website, you understand and consent to the transfer of your information to our facilities in the United States and to those third parties with whom we share it as described in this Privacy Policy. 


  1. CHANGES TO OUR PRIVACY POLICY


We may update or change this Privacy Policy at any time and from time to time. The most recent version of the Privacy Policy and its effective date is reflected by the version and date located at the top of this Privacy Policy. Your continued use of the Website, including your receipt of Services, after the Privacy Policy is updated will constitute your consent and agreement to be bound by the updated terms. Please be aware that, to the extent permitted by applicable law, our use of information is governed by the Privacy Policy in effect at the time we collect the information.

 

We encourage you to consult this Privacy Policy on a regular basis for any updates or changes.


  1. QUESTIONS OR COMMENTS


If you have any questions or concerns about this Privacy Policy, our practices or your interactions with the Website,

please contact us by email at feedback@stjoestreatment.org, or call 518-891-3950.


Version: 

Eff. Date: 11/1/2022